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What's New?

Coming up

  • Better dashboard
  • Product overview

April 2, 2019

Bug Fixes & Improvements

  • Simplified weekly email design.
  • Made the withdraw cash form smarter when it comes to determining a full cash withdraw with a changing gold price.

April 1, 2019

Features

  • Mobile Navigation

    Now it's easier to navigate Alloyx's website on mobile.

    Mobile nav

Bug Fixes & Improvements

  • Added gradients to the sign up buttons.

March 31, 2019

Features

  • Prominent CTA buttons in emails

    Now when you receive an email from Alloyx, the call to action button is placed prominently at the top of the email.

    This way you can know exactly what you need to do and get on with your day. Saving should be easy and have low cognitive load. It should just happen. This small feature is in line with that thinking.

    Email cta

Bug Fixes & Improvements

  • Emails on brand. Emails now use the updated brand, logo, and coloring rules.
  • Email format simplified. There is the logo, main message with a CTA, and a second additional section.
  • Updated sitemap.xml.gz for publishing to search engines.

March 30, 2019

Features

  • List of all 10,262 supported banks

    Did you know that Alloyx works with 10,262 banks (at time of writing), and growing monthly?

    Now you can see the complete list of banks that Alloyx supports here.

    Banks list
  • New Help Center

    The new help center is designed to be easier to navigate.

    Everything is listed in a visible manner so that you can quickly find what you are looking for as well as see everything available to be found. If you don't find what you need email us.

    Help center

Bug Fixes & Improvements

  • Made legal information like Privacy Policy and Terms of Service easier to navigate.
  • Fixed description metatag on website.
  • Updated social media og-image metatag.

March 29, 2019

Features

  • Close Account

    Now you can close your account whenever you want. Just send us an email.

    Closing your account will liquidate your balance of gold, transfer the balance to your bank account, and turn off Alloyx. Immediately afterwards, you wlil see a 'Your account is closed' message.

    You can reopen your account whenever you want. Just send us an email.

    Closed
  • Simplified login page

    We simplified the login page to the bare bones necessary. It looks great on mobile too.

    Remember, for security reasons and to better protect your gold, Alloyx does not use passwords. Each login requires a confirmation via your email.

    Login

Bug Fixes & Improvements

  • Fixed Common Questions grammar on the withdraw cash page.
  • Updated the webpage for frozen accounts. Frozen accounts are deemed as fraudulent after multiple attempts contacting the owner of the account. We take freezing accounts very seriously. We quickly unfreeze when there has been a mistake.

March 28, 2019

Features

  • Withdraw cash from your dashboard

    Now you can withdraw cash directly from your account. No more emailing Ana, unless you still want to. :)

    Withdrawing cash is easy. Click on the 'Withdraw Cash' link. Enter the amount you would like to withdraw. Preview your sell, and finally, sell it.

    The money will arrive in your bank account in 2-3 business days. We would send it faster, but we are limited by the speed of ACH transfers.

    Withdraw cash

Bug Fixes & Improvements

  • Added Inspectlet for research and improvement of dashboard UX.

March 27, 2019

Features

  • Require signature on delivery

    Now when you withdraw your gold bar(s) and they are delivered to you, USPS will require you sign for them.

    This adds security to your delivery, so you can rest assured your gold will be delievered to you and not mistakenly to someone else.

    Signature required

March 25, 2019

Bug Fixes & Improvements

  • Hides calculations that are infinite when new user goes from no gold to gold.
  • New user's first weekly update email now takes into account that growth % was infinite and renders more appropriate subject.

March 24, 2019

Bug Fixes & Improvements

  • Send internal shipping status updates to Alloyx support team - mainly Ana. This way Ana can keep the customer updated on their gold's shipping status.
  • Add tracking of EasyPost events (our package delivery and insurance partner) so these can in the future be surfaced to you from your dashboard. Until now, Ana will be keeping you updated on shipping status of your gold bar(s).
  • Updated logos on the 500, 404, and 422 status pages to the new brand.

March 23, 2019

Features

  • Easter egg: Clink gold

    Turn your sound way up and click the gold at the bottom of this page!

    You'll hear a fun 'clink' sound. Go on, give it a try.

    Clink

Bug Fixes & Improvements

  • Started capturing EasyPost (our package shipping and insurance partner) webhook events to the database.
  • Modified shipping package information from 2.0 ounces to 4.0 ounces.

March 22, 2019

Features

  • New website

    We recently updated our brand and now we are updating our website.

    The intention behind the redesign is to focus on the singular message of converting your spare change to gold and to stand out as unique from your typical gold website (which are pretty bad).

    New website

Bug Fixes & Improvements


March 20, 2019

Features

  • Tracking number

    You can now track the status of your gold delivery.

    As soon as you finish withdrawing your gold bar from your dashboard, Alloyx will email you with the tracking number. Now you can watch your gold as it is shipped, sorted, and delivered right into your hands. Clink!

    Tracking

Bug Fixes & Improvements

  • Added footer note to all emails 'Questions? Simply, reply to this email.' to ensure users know we have a support team here ready to help.
  • Fixed up edge case for token exchange to our banking partner Plaid.

March 18, 2019

Features

  • Withdraw gold from your dashboard

    Now you can withdraw your gold bars directly from your dashboard. No need to email Ana any longer for this - unless you want to.

    It's easy too.

    1. Click 'Withdraw Gold'
    2. Enter your mailing address
    3. Receive your gold bar in 2-4 business days

    You'll really enjoying holding that first gold bar in your bare hands. Clink!

    Withdraw gold

March 9, 2019

Features

  • Simplified settings page

    In the past many settings were hidden or buried 2 to 3 levels deep. We've fixed that with this change.

    Now you can see all the available settings to your account in one glance.

    Settings

Bug Fixes & Improvements

  • Added code to protect against sending the same email to a user twice.
  • Fixed small bug related to round-ups

March 6, 2019

Features

  • Overdraft protection

    Now Alloyx will only convert your spare change to real gold if it is safe to do so - if you have enough money in your bank account.

    Overdraft

Bug Fixes & Improvements

  • Notify support of any incidental failed Stripe transactions.

February 27, 2019

Features

  • Weekly email

    Now you will receive a weekly email from Alloyx. In it will be your gold net worth and other metrics of your account's performance for the week.

    Weekly email

Bug Fixes & Improvements

  • Switch to better bot detection for internal analytics in order to get a more accurate visitor count.

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1158 26th St
Suite 367
Santa Monica, CA 90403
US

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